1. Be crystal clear about your needs
Make sure that you are clear from the beginning what your expectations are of your cleaning company. Make a list. Based on the frequency of their visits what are you wanting them to accomplish. For example; " I want the stairs vacuumed every week" or "please make sure that the dusting in every room gets done once a month." It is much easier to ensure that your expectations are met if you are crystal clear from the start.
2. Be aware that cleaners are people too and treat them respectfully.
3. Communication with your cleaner.
If you feel like he or she is not doing a good job, say something. Respectfully of course. Sometimes it is just a matter of clarifying expectations. Everyone has their own way of doing things and if you wish to have it done a certain way-there is no harm in saying so.
4. Realize that there are things that your cleaner will NOT do.
Many cleaners have limitations, as we all do. For example, some do not clean windows-that is usually a special job for window-cleaning professionals. You are always more than welcome to as (and we encourage it) however sometimes it is out of our realm of expertise, and/or may be an additional expense to you.
Also, please do NOT as your cleaner to watch your pets or kids, unless it is otherwise agreed too by BOTH parties- he or she had a job to do upon arrival, and distracting them with other duties is very distracting. Get the right person for the job.
5. Make time to build a relationship with your cleaner.
While sometimes awkward to be in the same area/house while it is being cleaned, make time to build a relationship with the person(s) cleaning your home. Not only will it give you a piece of mind while they are in your space it will also help you manage and address your expectations.